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Placing A Pre-Order

If you decide to Preorder an item on our website, please note the following:

  • Payment is charged immediately at checkout not when the item ships
  • Preordering is voluntary 
  • If you need to cancel your Preorder or Update in any way, please call 480-590-0196. Please note we will not issue refunds or cancel your pre-order when we’ve announced the ship dates 
  • If you are ordering a Preorder item with an In-Stock item, you will only be charged Shipping once. We will not charge you again once your Preorder has shipped
  • The date listed on the Preorder page is an approximation communicated by our manufacturer and we only update as more information is provided. If you do not see an update then we do not have further information at this time
  • We do our very best to communicate all details for Preorders on the Product page as there are usually hundreds of orders for each style and it is not possible to contact everyone individually
  • If at any time you need further details, please contact us at the above phone number and we will be happy to assist! 
  • Our Preorder Items are best selling pieces that have previously been in stock items that sold out quickly or are high demand items that will sell out immediately.
  • These are Special Ordered directly from our Vendors for RRB exclusively. Preorders can take anywhere from 1-8 weeks depending on the fabric, manufacturing, quantity and details of the item. We do our best to estimate as accurately as possible.