Return Policy

Return Policy

If you are not completely satisfied with your purchase, RRB will be happy to offer a store credit on your merchandise as long as the items are in their original sellable condition (certain restrictions apply) and are accompanied with receipt. Many items are final sale items such as special occasion dresses, and specialty garments. Activewear and hair accessories and shoes are all also final sale. Please ask us before your purchase if you are unsure if it is a final sale item by contacting rileigh@shoprollingrack.com 

Eligible Returns accompanied by an original receipt within 15 days of purchase will be issued a store credit. Tags must be attached to the garments, and garments must be free of odors, stains and wear. Special Occasion Dresses and Other Special Items are not eligible for exchange or credit. ABSOLUTLEY NO EXCEPTIONS WILL BE MADE. PLEASE RESPECT OUR SMALL BUSINESS.

Swimwear and undergarments may not be returned or exchanged. Pierced jewelry (earrings) may not be returned or exchanged.

Designated Special Occasion Items will be final sale.

All Sale and Clearance Items will be Final Sale.

Holiday Specific Items (such as holiday themed graphic tees, home decor, candles, jewelry, etc.) may not be returned or exchanged.

Items returned with no proof of purchase will not be accepted for return or exchange. 

To Print Your Return Label, Please Log Into Your Account from our Website, and complete the information for your return label. This label cost will be deducted from your refund.

Be Kind. We are a Small Business. 

RRB reserves the right to deny any purchase, return or exchange for any reason. 


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